Refund & Cancellation Policy

Refund Policy Purpose

The purpose of this policy is to outline Church My Rock refund or cancellation policy.

Online Giving Return Policy

Church My Rock is not legally required to refund any donor contributions or any charitable contribution as a gift, which is an irrevocable transfer of the donor's entire interest in the donation. As such, requests for refunds relating to unrestricted gifts may be considered, in the following cases; (a) where the refund requests are due to duplicative or erroneous payment processing or; (b) where the refund request is a gift (donation) of (c) where the designated or restricted gift is given, towards a specific purpose or event and the event is cancelled and not expected to come to fruition. Church My Rock, will contact the donor/giver and ask if they wish us to allocate their donation to another area of ministry or if they wish their contribution returned. For example, any monetary donation, given for a specific event or mission trip, may be refunded if an event/trip gets cancelled by Church My Rock. Requests for a refund must be done within seven (7) working days after the donation, was made; and, it is subject to the approval of the Church My Rock, Elders board.

Cancellation terms

If the customer needs to cancel subscription plan, the cancellation terms lay out how to do that and whether or not there will be any cancellation fees or refunds.

Returns

Your return policy can also be a type of payment term. It defines whether or not returns are allowed and if returns constitute a refund.